Auditing Exchange Online Transport Rule Use

I recently came across a transport rule being unnecessarily used in Exchange Online. The transport rule in question was used for DLP, and encrypted messages based on the content. It searched message bodies for strings of characters matching credit card numbers, SSN’s, etc.  I was surprised to see that there was no way to easily…

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How to Permanently Remove Office 365 Users

After deleting a user in Office 365, their account is moved to a ‘recycle bin’ for 30 days. This allows the user account to be easily recovered. This can often cause issues when attempting to recreate a mailbox while a hybrid configuration is in place. To permanently delete the user within Office 365, first delete…

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Azure AD Sync – Unable to Update this Object – Values Associated with Another Object

ERROR MESSAGE:<> Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [UserPrincipalName<>;]. Correct or remove the duplicate values in your local directory. Please refer to for more information on identifying objects with duplicate…

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Office 365 Knowledge Base Library

Browsing Technet for instructional or troubleshooting articles can often be a task in itself. Here is a direct link to the Office 365 Knowledge Base Library on Technet: Office 365 Knowledge Base Library This is a pretty clear method of finding the information you need when working with Office 365.

Azure AD Connect Password Sync – Disabled and Grayed Out

Ran into a problem earlier with the new Azure AD Connect Wizard. We had configured the wizard and synced around 500 AD accounts. However, password sync was not working. I opened the wizard to confirm the configuration and found that “Password Hash Synchronization” was disabled. It was greyed out and could not be enabled. I…

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